Communication is essential to maintaining positive relationships at home and work. In this training program, you’ll discover how to avoid conflict, nurture positive change, and spark new ideas.

You’ll learn how to:

• Identify your communication style
• Understand body language
• Receive feedback
• Establish appropriate assertiveness
• Deal with anger
• Know your rights at work
• Work through conflict

This free training program is offered at various times of the year, depending on labour conditions and learner needs.

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